1. Types of SMS Messages

When you opt in to receive SMS communications from BBL Gene Test, you may receive the following types of messages:

• Order Notifications: Order confirmations and status updates for DNA testing services.

• Sample Updates: Notifications about DNA sample processing or issues.

• Promotional Offers: Discounts, special deals, and exclusive promotions.

• Account Updates: Account-related notifications and alerts.

• Appointment Reminders: Reminders and updates for scheduled appointments (if applicable).

2. Message Frequency

• The frequency of SMS messages may vary based on:

  • Your interactions with our services.

  • The status of ongoing orders or DNA testing services.

  • Promotional campaigns or seasonal offers.

3. Fees and Charges

• Standard Message & Data Rates: Standard message and data rates may apply, depending on your mobile carrier and plan.

• Please contact your mobile carrier for more details regarding SMS charges that may apply for sending and receiving messages.

4. Opt-Out Instructions

• You may opt out of receiving SMS communications at any time by replying "STOP" to any SMS message you receive from us.

• Once you opt out:

  • You will no longer receive SMS communications from BBL Gene Test.

  • You can opt back in at any time by replying "START".

• For assistance, contact us at contact@bblgenetest.com or call 1 (888) 447-2559.

5. Assistance

If you have questions or need help regarding our SMS services:

• Reply "HELP" to any SMS message.

• Alternatively, contact us via:

  • Email: contact@bblgenetest.com

  • Phone: 1 (888) 447-2559

  • Website: https://www.bblgenetest.com

6. Privacy Policy

• We are committed to protecting your privacy.

• For information on how we collect, use, and store your personal data, please review our Privacy Policy at: https://www.bblgenetest.com/privacy.

7. Changes to SMS Terms & Conditions

• BBL Gene Test reserves the right to update or modify these terms and conditions at any time.

• Updates will be posted on this page with the revised effective date.

• Please review this page periodically to stay informed of any changes.

8. Contact Information

For further questions, concerns, or inquiries, please contact us:

• Email: contact@bblgenetest.com

• Phone: 1 (888) 447-2559

• Mailing Address (Canada):
  PO Box 26003, Richmond RPO Paulik Park, BC, V6Y 3V3, Canada

• Mailing Address (USA):
  #101, 1577 Gulf Rd, Point Roberts, WA 98281, USA

By opting in, you confirm that you have read, understood, and agreed to these SMS Terms & Conditions.