top of page

SMS Terms & Conditions


By opting into SMS communications from BBL Gene Test, you agree to the following terms and conditions.

1. Types of SMS Messages

When you opt in to receive SMS communications from BBL Gene Test, you may receive the following types of messages:

  • Order confirmations and status updates for DNA testing services.

  • Notifications about DNA sample processing or issues.

  • Promotional offers, discounts, and special deals.

  • Account-related notifications.

  • Appointment reminders and updates (if applicable).

2. Message Frequency

Message frequency may vary depending on your interaction with our services, ongoing orders, and promotional campaigns.

3. Fees and Charges

Standard message and data rates may apply based on your mobile carrier and plan. Please check with your carrier for details on charges that may apply for sending and receiving SMS messages.

4. Opt-Out Instructions

You may opt out of SMS communications at any time by replying "STOP" to any SMS message you receive from us.

  • Once you opt out, you will no longer receive SMS communications from BBL Gene Test.

  • For questions, contact us at contact@bblgenetest.com or 1 (888) 447-2559.

5. Assistance

If you need help or have questions regarding our SMS services, reply "HELP" to any SMS message or contact us via:

6. Privacy Policy

We are committed to protecting your privacy. For information on how we collect, use, and store your personal data, please refer to our Privacy Policy.

7. Changes to SMS Terms & Conditions

BBL Gene Test reserves the right to update or modify these terms and conditions at any time. Changes will be posted on this page with the updated effective date. Please review this page periodically for updates.

8. Contact Information

For further questions or concerns, please contact us at:

  • Email: contact@bblgenetest.com

  • Phone: 1 (888) 447-2559

  • Mailing Address (Canada):
    PO Box 26003, Richmond RPO Paulik Park, BC, V6Y 3V3, Canada

  • Mailing Address (USA):
    #101, 1577 Gulf Rd, Point Roberts, WA 98281, USA

By opting in, you acknowledge that you have read and agreed to these SMS Terms & Conditions.

bottom of page