Privacy Policy

Effective Date: January 27, 2025

1. Information We Collect

We collect the following types of information:

a. Personal Information

• Name, email address, phone number, and mailing address provided during form submissions or order placements.

• Payment details when ordering our DNA testing services.

b. DNA Sample Information

• Biological samples submitted for testing purposes.

• Genetic information derived from your DNA samples.

c. Technical Information

• IP address, browser type, and browsing data collected through cookies and similar technologies.

2. How We Use Your Information

We use your data for the following purposes:

• Processing and fulfilling orders for DNA test kits and services.

• Performing DNA testing and securely delivering results.

• Communicating with you regarding your orders, test results, or inquiries.

• Enhancing website functionality and user experience.

• Complying with legal and regulatory obligations.

• Sending SMS messages for service updates, appointment reminders, or notifications, but only if you have explicitly opted in.

3. Sharing Your Information

We do not sell or share your information with third parties for marketing purposes. We may share data in the following cases:

a. With Service Providers

• To process and analyze your DNA samples.

• To provide essential customer support services.

b. As Required by Law

• To comply with legal obligations, court orders, or government requests.

c. With Your Consent

• When explicitly authorized by you.

4. SMS Consent & Data Collection

By opting into SMS messaging, you agree to receive text messages from BBL DNA Test.

• SMS consent is not shared with third parties or affiliates for marketing purposes.

• Message frequency may vary.

• Message & data rates may apply.

• You may opt out at any time by replying STOP to any message.

• For assistance, reply HELP or contact us at contact@bblgenetest.com.

• Consent to receive SMS messages is not a condition of purchasing services.

5. How We Obtain SMS Consent

Our SMS opt-in process follows industry standards and compliance requirements:

• Our SMS number is displayed on our website (bblgenetest.com), marketing emails, business cards, and promotional materials.

• Customers must text "START" to (888) 447-2559 to opt into SMS notifications.

• By initiating contact, customers explicitly consent to receive text messages from BBL DNA Test.

6. Data Security

We implement strict security measures to protect your personal and genetic data, including:

• Encryption of data during transmission and storage.

• Access restrictions to personal and genetic data, limited to authorized personnel only.

• Regular security audits and monitoring to prevent unauthorized access.

7. Your Rights

You have the following rights regarding your personal information:

a. Access & Correction

You may request access to, or correction of, your personal data.

b. Data Deletion

You can request deletion of your personal and genetic data, subject to legal requirements.

c. Opt-Out

• To stop receiving SMS messages, reply STOP at any time.

• You can also contact us at contact@bblgenetest.com to revoke consent.

8. Cookies & Tracking Technologies

Our website uses cookies to:

• Improve website performance.

• Analyze visitor activity.

By using our website, you agree to our use of cookies. You can adjust your browser settings to disable cookies.

9. Children's Privacy

Our services are not intended for individuals under 18. We do not knowingly collect personal data from children.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies separately.

11. Contact Us

For any questions or to exercise your privacy rights, contact us:

📞 Phone: 1 (888) 447 2559 (toll-free)
✉️ Email: contact@bblgenetest.com

📍 Mailing Address (Canada):
PO Box 26003, Richmond RPO Paulik Park, BC, V6Y 3V3, Canada

📍 Mailing Address (USA):
#101, 1577 Gulf Rd, Point Roberts, WA 98281, USA

12. SMS Terms & Conditions

For detailed information about SMS messaging, including message frequency, opt-out instructions, and applicable fees, please visit our Privacy Policy.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date. Please review this page regularly for updates.